Our Services

Our expertise in strategic supply chain design helps companies to align supply chain infrastructure and operational capabilities with their supply chain objectives in relation to costs, customer service and inventory.

We offer flexible services to match our clients' circumstances, examples include

• Strategic partner for outsourcing the supply chain network design function
• Project management of supply chain design projects
• Leadership of technical modelling and analysis within projects
• Specialist advice on model development or analytical approach, if our client has experienced business analysts or strategic planners already working on a project
• Advice on preparing rigorous project briefs for supply chain design
• Assessment of data availability and quality for modelling and analytics
• Development of "proof of concept" models
• Discussions about how to get started with supply chain design
• Advice on tools for supply chain design

We provide trusted, professional, and reliable services to our clients. We guarantee confidentiality of client data. If needed, we can offer covenants preventing us from working concurrently for a client's competitors during a contract. In addition, we can provide options for fixed-cost contracts for our services, to assist with client budgeting.

If you would like us to prepare a proposal for a project, or learn more about how supply chain design can help your organisation, or you wish to discuss your specific requirements in more detail, please contact us.

Our Approach to Consulting

We deliver "authentic consulting": this means transferring expertise and knowledge to our clients, and working collaboratively as trusted advisors.

Successful supply chain network design projects depend on collaboration across many functional areas of an organisation because

• Effective problem solving needs valid data and assumptions
• Effective decision making requires insights and open choices
• Effective implementation requires internal commitment

A collaborative consulting role allows us to combine our specialist technical services with our client's knowledge of their organisation so that we can address both technical and organisational issues in how a project is carried out. A collaborative relationship means responsibility is balanced 50/50 with our client for what is planned and for the project activities taking place.

We are adaptable to our client's preferred way of working, and we can take an "expert" or "pair of hands" role; however, in situations without a strong collaborative role we advise treading more carefully because

• An accurate assessment of data and assumptions could miss some important elements
• Gaining commitment for implementing a "study by outside experts" can sometimes be more difficult without client "ownership" of the results